Support

One channel, answered by a person

Email [email protected] for anything: a bug, a verdict that looks wrong, a sale listed at the wrong address, a payment question about books you sold, or a beta invite that never arrived.

Include your account email and, for scan issues, the ISBN. Screenshots help. We answer within one business day, usually faster during US daytime.

Quick answers

Beta invite: invites go out in small batches to the early-access list. Join at rakescan.com; if it's been a while, email us and we'll check your spot.
Selling to BookToCash: orders placed in the app show up in your account at booktocash.com; payment questions are handled by the same support address.
Account deletion: the process is on the deletion page: one email, done within 30 days.
Privacy: the short version is no ads, no data sales. Full text: privacy policy.